1. Choose Find.
  2. In Name, ticket or booking number, enter at least three characters. Wait for the results.
  3. Open the matching participant. Compare the ticket and booking references with the attendee’s details.
  4. If the ticket is Not checked in and Check in is available, choose it once.
  5. Wait for the confirmed Checked in status and time. The admission action is then removed for that ticket.

Checking in changes the selected ticket’s admission record. It does not use an included service. A participant can have more than one ticket; check the exact ticket reference before acting.

No match? Correct the spelling or try a ticket or booking number. A connection error leaves the query and selected record available; restore connectivity and retry the same action. Do not treat an error as confirmation.