Admin
Can use organization settings, team management and event-management areas available to the account. In Organizer Team, an Admin can manage Event Manager and Operation Staff accounts; owner-level role changes require an Owner.
Event Manager
Can manage the event areas granted to them. If registration opening is denied, ask an authorized organizer administrator.
Operation Staff
Use event operations. Admission and included-service permissions can be controlled independently. Staff access is not a participant login.
Owner
An Owner can manage organization team roles, including Admin and Owner. Only the Owner can change the General Information selection for Owner / main user. The final remaining Owner or sole team member cannot be deleted.
  1. Open Organizer Profile → Organizer Team and choose Add user.
  2. Enter Name, Email and the available Role. Verify the address before Send Invite.
  3. For event-day admission, open the event’s Participant experience → Manage and review Event-day settings → What staff can do.
  4. Set Check in participants, Scan included services and View checked-in participants for the intended work; preview and save the event configuration.

Turning off admission permission blocks staff admission even when the person can still search and inspect tickets. For an invitation that has not become active, use Resend Invite when available. Use Edit to change an authorized member’s details or role and save; use Delete only when removing that person’s access. Available actions depend on your role and the member’s role. To change the main owner as an Owner, select Organizer Profile → General Information → Owner / main user, choose the intended team member and Save changes.

Choose the intended Role before Send Invite. The email field is hidden.