- Open the event’s Bookings and the target booking’s Booking actions → Change buyer email.
- Check Current buyer email. Enter a different valid New buyer email and a Reason for correction.
- Choose Resend booking confirmation only if you intend to send the confirmation to the corrected buyer address.
- Choose Save, wait for completion and reopen the booking to check the address. Cancel leaves it unchanged.
A validation or request failure keeps the dialog for correction. If resending was selected, inspect the communication history for its actual outcome rather than assuming inbox delivery.