- Open the event’s Advanced settings → Tickets & Allowances → Allowance. On a narrow screen, choose Allowance under More.
- Choose Add allowance.
- Enter Service name and Allowance per person. Use a whole number; -1 means unlimited per person.
- Select Redemption method: QR scan for scanning at handover or Manual for a manually managed service. Add a non-negative Stock limit if the total supply is limited.
- Choose Save. Review the service in the allowance list; use Edit for a correction.
Brief the crew on the service and its method. Checking a participant in does not use their allowance. For QR services, staff select the service station and confirm each handover in B-Crew.