An action is unavailable or access is denied

  1. Confirm the organization and event you are working on.
  2. Ask an authorized administrator to review your role and the event permission needed for that task.
  3. For registration, review the event’s readiness messages and its payment connection before trying again.

A person or booking seems missing

  1. Check the event and clear search and filters in Participants or Bookings.
  2. Reload if the table shows a loading error. An empty filtered list does not mean a booking was deleted.
  3. For a missing ticket or payment, inspect the booking’s Payment, Participants and Communication tabs.

A change does not save

Keep your entered values, correct the indicated field and retry Save. Reopen the saved configuration to verify the result before sharing it.

An email or export seems missing

Inspect Email History before sending again. Accepted confirms acceptance for sending; Skipped is not delivery. For an export, select at least one column and check the browser’s downloads.